New Year, New IT Service Provider

Stay current, stay online and save money by assessing your service providers

The new year is an excellent time to assess your IT service provider and make sure that your company’s business needs are being met. Choosing the right IT service provider is an important decision to make: they should successfully manage and protect your sensitive business data, effectively communicate issues and expertly complete tasks assigned.

We encourage companies to take inventory of what is in place today, envision where you plan to be in the future, and come up with the gap analysis plan to get there.

CORE Group can help assess, advise, and implement.

Client Success Story

One of our clients was looking to make a change to their internet and voice provider. The contract was up for renewal, the bills were increasing, and the functionality was limited. We helped them analyze the current internet usage, shop around for the best rates, and implement additional services to meet their current needs.

We found that with the shift to remote work:

• • the bandwidth usage at the office had dropped significantly
  • they could reduce their monthly spend on internet at the office

This provided them with additional funds in the IT budget to spend on an updated collaborative VoIP communication system. We replaced the legacy on-premises phone system with a cloud-hosted VoIP solution, which allowed the remote workers to stop using their personal cell phones for business. The new voice solution also included instant messaging, mobile app, audio and video-conferencing, and updated handsets.

The return on investment (ROI) will be realized in only a few months, and for the remainder of the contract they will continue to save money every month over the old solution. Now they are set up to take advantage of working remotely, leveraging the cloud to provide their clients with excellent customer service.

We cater your IT services and your cyber security to your needs, every time.

Not everyone gets this level of service from their managed IT service– but you should.

Call us, tell us about your situation and we can help.